Emergency Aid & Incident Management
Immediate support for critical IT incidents
⚠️ Keep Calm!
Do not worsen the situation through improper intervention. Contact us immediately.
Suspicion of Cyber Attack?
The list of measures contains very time-critical elements:
- Isolation: Disconnect affected systems from the network immediately.
- Notification: Inform admins and hosting providers.
- Evidence: Create backups of logs for forensics.
- Reporting: Check reporting obligations to authorities (GDPR).
- Password Change: Change all administrator passwords immediately.
Received a privacy complaint?
- Reaction: Confirm receipt immediately.
- Check: Conduct an internal fact-finding investigation.
- Documentation: Record every step in writing.
- Involve DPO: Consult your Data Protection Officer.
Help from BSI (Federal Office for Information Security)
A service center is available for SMEs:
📞 0800 274 1000 (Mon-Fri 08:00 - 18:00)
📧 service-center@bsi.bund.de
Received a warning letter?
Often only damage limitation is possible. If the warning is justified, it must be acknowledged to avoid further costs. For unjustified claims, we file an objection. Act quickly!
Data Protection in Labor Law
We support you in sensitive separations, employee misconduct, or GDPR-compliant leaves of absence. We secure evidence and protect your trade secrets.
Our Offer
Clarification of facts (Remote/Video possible).
Risk assessment and action plan.
Technical cleanup & communication with authorities.
* Note: We do not offer legal advice. We provide technical and organizational support and work with your lawyers.
HRES Development Emergency Hotline
We are available for you around the clock:
📞 04761 - 978 968 6 (24h Hotline - AI supported)
Scope of Services
- ✓Immediate help for cyber attacks
- ✓Forensic analysis & evidence preservation
- ✓Communication with authorities (BSI)
- ✓Legally secure defense against warnings
- ✓Data protection in HR
- ✓24/7 Emergency Hotline