Video Care Counselling – Zoom and Skype Are Prohibited
Validated facts
Under § 37 Abs. 3 SGB XI every second counselling session may take place by video if the requirements of § 365 Abs. 1 SGB V are met – i.e. certified video services (GKV/KBV directory), not consumer tools like Zoom/Skype.
In plain language
The digital home visit needs a tap-proof treatment room on the internet.
Security relevance & practical tip
Document contracts with certified video service providers.