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Video Care Counselling – Zoom and Skype Are Prohibited

Faits validés

Under § 37 Abs. 3 SGB XI every second counselling session may take place by video if the requirements of § 365 Abs. 1 SGB V are met – i.e. certified video services (GKV/KBV directory), not consumer tools like Zoom/Skype.

En termes simples

The digital home visit needs a tap-proof treatment room on the internet.

Pertinence sécurité & conseil pratique

Document contracts with certified video service providers.

Source primaire / référence